According to news reports, internal documents obtained from Amazon show that they hired too many people. Not as in "planned hiring was too high" but rather "unapproved hiring was too high". From the article:
Amazon Web Services posted 24,988 job openings in 2022, but the department was only approved to recruit for 7,798 positions. The document addresses Amazon’s lack of governance as an issue that led to the disconnect between job listings and open positions.
When I worked at Amazon (circa 2000), this was generally true: there were few, if any, business controls in place. I did not see it at the time (having been raised in corporations that routinely imposed controls and audits for budgets, hiring, travel, and the like), so I did not exploit it, but it was obvious even then that there were really no controls. I have always been astounded at the success of Amazon given the internal workings of the company. On the other hand, recent examples like Credit Suisse and Silicon Valley Bank make me wonder if it is more a case of all-companies-all-the-time.
Source: https://gizmodo.com/amazon-layoffs-andy-jassy-amazon-web-services-aws-1850251481
Another clip from the article:
After Amazon announced another round of layoffs affecting 9,000 employees earlier this week, a leaked document from inside the company revealed that listing too many job openings and subsequently over-hiring in some departments may have been a part of the problem.
A leaked document obtained by Insider reveals that Amazon put hiring power in the hands of managers, and that the company had little oversight on the hiring process until 2022. This apparently led managers to recruit and hire more employees than they were approved to.
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